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Euston Station

To support and advise on Passenger flow for Euston Station

Background

Euston Station is growing faster in passenger numbers than any other London terminus. It is the main London terminal for long distance and commuter services to and from West Midlands, North West, North Wales and West Scotland.

better safer transport

Euston Station


Location:

London


Client:

Network Rail


Year:

2012 - 2014

Brief

Network Rail commissioned Movement Strategies to support the design development for the recent upgrade to the station concourse. The proposed changes were intended to improve the experience for those using the station by relieving congestion, whilst also creating more catering and retail opportunities for the station operators.

What we did

We worked closely with the planning, commercial and operational teams at Network Rail to ensure that our advice was underpinned by evidence on existing passenger demand, as well as knowledge of how the station operates at different times of the day. Using newly installed footfall counters on the concourse, we gathered data which allowed us to identify the variation in volumes across the day and week, which included the identification of a Friday evening peak, where weekday commuter demands coincided with tourists arriving into/ leaving London for the weekend. This highlighted the need for this specific demand scenario to be considered as a special case.

The data captured in the surveys formed the basis of an assessment of the different architectural proposals, including the layout and positioning of vertical circulation to/from the new mezzanine level. We simulated passenger movement during peak periods to assess the conditions with and without the scheme, and provided input on the safeguarding of space for passenger flow during the proposed construction phases.

Results

The proposal was implemented in 2015, and the mezzanine level is now in use by passengers using Euston Station. The increased capacity for interchange between the National Rail and London Underground concourses has reduced crowding, and the connectivity between rail, bus and taxi services has improved. Passengers now experience fewer delays and less disruption as well as benefiting from being able to wait for trains in more comfortable surroundings.

Movement Strategies are a London based Transport Planning Consultancy, with clients worldwide across the Sports + Events, Transport, Civic + Cultural, sectors. Contact us today to find out more about our services.